31 Jan 2009
Nigeria: new entrant sees big addressable market in under-served rural regions
Gicell CEO Usman Abubakar Gumi told the Daily Trust that his company is rolling out a CDMA 450 network to provide voice and data services, making its market debut in the five states of Adamawa, Borno, Cross River, Kwara and Oyo, all regions which have been identified as un-served or under-served. Mr Gumi noted that this was a condition of securing funding from a World Bank supported programme. Also, Gumi stated that "as a Unified Access licensee we intend to cover the country within the shortest possible time."
Gumi was asked about the size of the genuinely addressable market and how effectively he expected his company to compete with established GSM MNOs Globacom, MTN Nigeria and Zain Nigeria. Gumi argues that "Nigeria, with a population of over 140 Million, is the most populated country in Africa... [and has] a young and rural–based population with youth under 35 years old occupying the main parts of the population, [which means that] despite the 50 million subscribers, according to the current statistics, there are still additional 55 million addressable markets" (sic).
At our recent GSM>3G Middle East event in Dubai, a notable segment of the exhibitors were from power supply companies keen to showcase solutions to the challenges of providing telecoms services in areas with underdeveloped infrastructure. In the case of Nigeria's rural regions, Gumi says "there are lots of challenges but we would do it the way others are doing it and also as much as possible maximize the use of alternative source of energy such solar panels."
World Bank involvement seems to be an important part of the Gicell funding mix because, as Gumi argues, "the Nigerian banks are short term lenders and the industry is very capital intensive." The role of the World Bank in the project, says Gumi, "is to cushion the cost of the deployment of services in those [rural] areas and to maintain the services for at least five years whether is profitable or not." Mr Gumi feels, however that "based on our study it will be profitable."
Rural communications, bridging the digitial divide, extending service availability to under-served population segments: these are all buzz terms which seem to be resonating ever more persistently at the many Com World Series events covering emerging markets. So I hope my colleagues are able to secure the involvement of Gicell at the Abuja, Nigeria-hosted West & Central Africa Com conference and exhibition in June this year. It is always refreshing to have the established players joined in the panel of speakers by new market entrants.
20 Jan 2009
Informa bullish on mobile data during the economic downturn
Yesterday, in Informa's telecoms.com blog, Mark reported a general feeling of optimism around mobile data worldwide. Mark began by noting the "widely held view that the mobile content sector is failing to live up to expectations, 3G has disappointed and mobile operators have thrown away an opportunity to develop a revenue stream that could ultimately surpass the voice business."
Mark feels that "if 2008 is remembered for one thing, it should be for being the year that this notion was dispelled. Until last year, the non-voice business was dominated by SMS. For a typical European operator, SMS accounted for up to 80% of non-voice revenues in previous years. But this figure has started to fall sharply. Operators such as Vodafone are seeing non-SMS services generating up to half of non-voice revenues. Investment in 3G - or 3.5G - is now generating payback."
While pointing out the erroneous nature of the idea that North America is a laggard in terms of mobile data adoption, Mark notes that Japan and South Korea continue to be the real hotbeds of enthusiasm for data services. This has been a well-worn truism for as long as I've been attending conferences and workshops themed around boosting the acceptance and profitability of mobile content, data and value-added services. I recall being asked to take over the running of a London conference about five years ago and hearing all kinds of actors in the mobile VAS value chain complaining about revenue sharing arrangements with operators and MNOs' 'walled garden' approaches. The participants were at least 90% European and content providers and aggregators were much better represented than network operators. Everyone seemed to be casting envious glances at their Japanese and Korean counterparts, speaking warmly about how the likes of NTT DoCoMo were enabling the growth of a healthy mobile content ecosystem.
Only last week, when I was asked to make a presentation on mobile social networking at the most recent Mobile Monday Istanbul meeting, I found myself referring constantly to the greater success of some of these services in the Far East. Quoting from an Informa Telecoms & Media report, I told the Turkish audience that according to a Sydney Morning Herald article published in December 2007, half of Japan’s top 10 works of fiction are now written on mobile handsets. These works, called keitai shousetsu’, each sells an average of 400,000 copies and are written entirely on cell phones complete with emoticons and common SMS abbreviations.
Today, according to Mark Newman, the ratio of prepaid subscribers to postpaid goes a long way toward accounting for the differences among markets in mobile content adoption and usage. Postpaid subscriptions account for 99% of all subs in South Korea, 94% in Japan and 90% in the US. Mark points out that these are the countries with the highest mobile data ARPUs.
Overall, Mark feels that even if the most pessimistic scenarios for the economic downturn come to pass, it seems unlikely that the mobile content sector will stop growing. Mark points out that 2008 saw a switch to flat-rate and mobile Internet models and believes that 2009 will see this trend continue and will see the arrival of more-affordable mobile Internet devices. For Mark "the bigger uncertainty is whether mobile operators will accept a role as dumb pipes rather than continuing to invest in their own services and smart-pipe strategies. "
Today I should complete handing over my notes to colleagues who will be developing our annual Russia & CIS Com conference, set to take place in Moscow in early June. With the Russian MNOs having now deployed 3G networks in most major cities, our research respondents have expressed the desire to use the event to debate how best to accelerate the process of getting a return on these investments by encouraging customers to accept mobile data and content services.
27 Dec 2008
More on the optimism expressed at GSM>3G Middle East
One thing we took away from both days' discussions was the widely expressed sense of optimism that the Middle East's telcos will weather the economic downturn relatively unscathed. Day two opened with a speech from Dr Marwan Alahmadi, CEO of Zain's Saudi operation, who described the new entrant's successes to date - and was bullish about the way ahead.
Great confidence was also expressed by speakers from both FRiENDi mobile and Majan Telecom, two companies looking to thrive as MVNOs on the Omani market. The afternoon saw a robust presentation from Mobinil on the ever more pressing necessity to provide a dashboard of VAS to both protect current and expand future revenues. Judging by the enthusiastic questions directed at the Egyptian cellco's Commercial VP Guillaume van Gaver, this presentation struck a chord with a receptive audience.
For my part, I moderated sessions whose broad theme was around extending the availability and improving the affordability of communications services in lower ARPU markets with less easily addressable demand. Among the speakers in this session, it was great to meet Khaled Khorshid, currently the Regional COO of Zain Sudan. After sharing useful insights about how to grow a successful mobile operator, Khaled mentioned that his personal journey is about to take him to another outpost of the Zain empire - he is being dispatched to the Nigerian operation. Khaled was kind enough to volunteer to join the panel of speakers at the Com World Series event which takes place in that country's capital so I have encouraged my colleague who covers Africa to take up the offer. So look out for Khaled among the speaker line-up for West & Central Africa Com in Abuja in June 2009.
The Dubai event was enjoyable and rewarding for me - and I am looking forward hopefully to reading positive feedback from delegates early in the new year. The work leading to the creation of the 2009 Middle East event begins now.
3 Dec 2008
Lebanese mobile market shake-ups: DT to withdraw?
I cannot be sure, but we may have to assume that the Alfa cancellation is related to recent news that Lebanon's national unity government is forcing the company to abandon its contract to manage one of the country's two state-owned mobile phone networks, having criticsed its services. Alfa, a joint venture of Deutsche Telekom and Saudi Arabia's Fal Holdings, had to hand over control of the MIC1 network to the Telecommunications Ministry on 1 December, thereby ending its four-year management contract.
"With MIC1, we were not happy with the quality [of service] that we ended up with,"" says Gilbert Najjar, the head of the ministry's advisory board on the two networks.
The Kuwaiti operator Zain, which manages the country's second MIC2 network under its MTC-Touch brand, will also have to hand over its contract, but not until the end of January. Najjar has declined to criticise Zain's management of MIC2, and the Kuwaiti firm is therefore expected to rebid for its contract. Lebanon's telecoms regulator has indicated that Zain needs to reapply because the Council of Ministers (cabinet) is certain to change the terms of the contract.
"This is a legal and administrative issue. They are changing the terms of the contract so they cannot just renew the management contracts,"" says Lelia el-Khazen, a senior market analyst at the Telecommunications Regulatory Authority.
27 Nov 2008
Etisalat, Zain presence boosted at GSM>3G Middle East event
Zain's presence at the event has been boosted further by confirmation that the CEO of the group's Saudi Arabia operation, Dr Marwan Al-Ahmadi, will be making a presentation to open the second day of the event (16 December). Zain's KSA operation only went live as recently as August 26, joining the group's 'one network' borderless roaming service. Given the newness of this business unit, we expect there to a very strong interest from delegates keen to evaluate the progress made by Dr Marwan's team in the first few months of commercial operation.
Another group involved closely with this year's GSM>3G Middle East conference is Etisalat. The UAE's leading telecoms service provider, and an endorsing sponsor of our event, Etisalat has subsidiaries in markets including Saudi Arabia, Pakistan and Egypt. Representing the group on the panel of speakers will be Mr Nasser Bin Obood, Chief Corporate Affairs Officer and Mr
Mr Ali Amiri, Executive Vice President Carrier & Wholesale.
I also wanted to point out that our friends at the UMTS Forum and GSA (Global Mobile Suppliers' Association) are jointly hosting a workshop, immediately following the conference on 17 December. The workshop is designed to provide attendees with information and insights on the benefits of deploying WCDMA/HSPA in the 900MHz band, including increased coverage and in-building penetration, as well as lower CapEx and OpEx relative to WCDMA/HSPA deployed at 2100MHz. The workshop will also address the challenges faced by operators in deploying UMTS900, including fragmented spectrum allocations and co-existence with GSM900.
Regulators and senior decision makers involved in the areas of network strategy and deployment, including CTOs, Strategy and Planning Directors, Spectrum Technology Managers, Senior Engineers and Network Architects, as well as Marketing and Product Management personnel, will benefit from attending.
5 Nov 2008
Mobinil to speak at GSM>3G Middle East; Zain presence increased
Also joining the panel will be Guillaume van Gaver, VP Commercial at Mobinil of Egypt. Mr van Gaver will be speaking on the theme of boosting consumer acceptance of mobile value-added services.
Delegate and exhibition visitor bookings are tracking well ahead of last year's numbers, so we are looking forward to a great show.
25 Sept 2008
Middle East face European competitors at home and go hunting for new markets worldwide
Vodafone is entering the Qatari market and is set to offer both mobile and fixed-line services. Turkcell has been interested in extending its footprint into the Middle East for some time. After an abortive attempt to enter the Iranian market in 2005-06, the Turkish MNO has more recently been rumoured to have an interest in Syria. Both of these companies are represented at CxO level at our conference.
Telcos headquartered in the Middle East, meanwhile, have been shopping for opportunities in emerging markets in other regions. For example, the African mobile scene is now dotted with subsidiaries of Zain, Etisalat and Comium.
The next target looks to be India. Telecoms.com yesterday reported Etisalat's agreement to buy 45% of Indian mobile operator Swan Telecom for $900m in cash, with the UAE telco's Chairman Mohammad Hassan Omran, commenting: "Our entry in India, one of the largest and fastest growing mobile markets in the world today, marks an acceleration of our expansion strategy and brings to us an opportunity which matches the scale of our ambitions."
Etisalat, leading sponsor of our December conference and exhibition in Dubai, will doubtless field many questions from participants about this and other elements of the company's international expansion strategy.
24 Sept 2008
Etisalat to do battle with Zain in Iraq?
I was prompted to think again about Iraq this morning by a call confirming a meeting tomorrow with Bob Fonow, now working with broadband service provider Trivon, which operates under the Virgin Connect brand in Russia. Bob has lately been an enthusiastic and high-value speaker at a number of Informa Telecoms & Media conferences, including some of our Com World Series gatherings. In a previous role, Bob was a Senior U.S. State Department official responsible for telecommunications reconstruction in Iraq, acting as a Senior Adviser to the Minister of Communications and Chief Executive of the Communications and Media Commission. In this role, Bob managed a staff of US State Dept technical experts and was responsible for funding decisions and program management of US funded telecom programs. Following that assignment, Bob was hired to mediate a dispute between the Iraqi shareholders of Zain Iraq and Zain's executive management in Kuwait concerning the provision of physical security for Zain's combined MTC Atheer and Iraqna GSM networks.
I am looking forward to learning a lot from Bob tomorrow. I think my questions will focus on two areas. Firstly, as my thoughts turn to our 2009 Russia & CIS Com conference, I'll be keen to get some fresh insights on the Russian broadband market and the currently high level of hype about the prospects for WiMAX in Russia. Secondly, ahead of the Dubai event, I'll be keen to get Bob's thoughts on the potential and the challenges of the Iraqi market. It will be good to get a solid briefing before meeting the several high-level execs who will be representing Iraqi operators on the panel of speakers in Dubai. These include Suleiman Lamaani the CEO of Itisaluna (an emerging nationwide operator providing fixed-line voice services, broadband, and VAS via CDMA 1x-EV-DO Rev. A) and CxOs from GSM operators Korek Telecom and Asiacell. Looking ahead to the future development of our event, it is my theory that vendor interest may become very sharply focused on under-connected, under-penetrated markets such as Iraq and Iran, whose incumbent mobile operator MCI will be represented at this year's conference by CEO Vahid Sadoughi. This may become a matter of urgency for network tech vendors as the oil-rich Gulf states' mobile markets all reach saturation point and 3G networks there achieve wide coverage.
Certainly, the Iraqi market is already a priority for giant rival Middle Eastern telcos. Zain is already present and I read today in a Cellular news story the UAE-based Etisalat is reported to be in talks to acquire an Iraqi mobile operator by the end of this year. The story quotes Etisalat COO Ahmad Julfar: "Iraq has a lot of potential because of the unavailability of fixed-line telephones because of war conditions."
Given the strong interest in Iraq from around and beyond the region, I am really glad that we've managed to get the Iraqi market so well represented on our panel of speaker for the Dubai show.
4 Sept 2008
Bahraini WiMAX-er signs up for our Middle East speaker panel
When working out what to feature on this year's conference agenda, we got mixed reviews about the business case for WiMAX in the Middle East, with answers varying widely across markets and across the types of telecoms service provider with which we were having conversations. So it seems that there continues to be a live debate about the prospects for WiMAX technology in the region. With this in mind, we are sure that MENA Telecom will be a very useful contributor to the discussions. The Bahrain Tribune reported in July that the company was busily adding friendly user accounts during the testing phase of its new WiMAX 802.16e network. A full nationwide lauch is "on the horizon" according to the report.
Something I am not clear about is whether the company plans to enter the mobile services arena. Back in January, Informa Telecoms & Media's fortnightly research service 'Middle East and Africa Wireless Analyst' reported that the Bahraini Telecoms Regulatory Authority was considering whether to license a third mobile operator. The MEAWA story reported TWA frustration with relatively limited price and service competition. The small Gulf state's two current mobile players are the mobile arm of incumbent operator Batelco and the local subsidiary of the Zain group.
In the article, MEAWA's Matthew Reed speculated that Vodafone, which won the contest for Qatar's second mobile license might also be interested in Bahrain. Reed noted that both "both countries offer high ARPUs, have aggressive economic-development plans and are located in the strategically significant Gulf, midway between Vodafone operations in Egypt, Turkey and India."
I don't know how much signifance to attribute to the fact that one of the very first speakers to confirm his participation at our December conference was Hatem Dowidar, Vodafone's CEO of the Partner Markets area of the business. If the nature and extent of the giant global cellco's interest in the Gulf markets is unclear by December, I daresay some conference participants will ask Mr Dowidar for his opinion.
Reed also noted that Saudi Telecom, which had earlier won the another recent Gulf license contest, for the third operator in Kuwait, migth have Bahrain in its sights. However, Reed went on to note that "another option would be to remove the mobility restriction on fixed-wireless licenses, of which the TRA has issued two." The licensees? Mena Telecom and Zain. I really couldn't say how seriously this option is being considered now by the Bahrain TRA. Again, if this notion has any substance to it, I'd guess that some delegates at our event will attempt to probe MENA Telecom's Sadiq in Q&A sessions and/or offline during the many networking breaks.
Whatever happens in Bahrain between now and December, I am really pleased to have secured the participation of Mr Sadiq. Our event has rejoiced in the name GSM>3G Middle East for some years - and was known as GSM Middle East before that. We really need to think more broadly than that as network standards, services and business units converge everywhere, making the old fixed/mobile distinction fuzzier and fuzzier with each moment that passes.
2 Sept 2008
Iraqi operator CxOs join speaker panel at GSM>3G Middle East
I have been fortunate enough to meet several members of Karim's management team, and have been interested to hear about the security and logistical challenges of living and working in Afghanistan. I have also met executives from Roshan's competitor Afghan Wireless. Their experiences are naturally pretty similar. As a daily communter into London, I am naturally in the habit of exchanging horror stories about travel delays and overcrowding with colleagues. The daily challenges faced by good folks at these two MNOs really do put my little travel problems in the shade.
Thus far, I have not had the chance to learn from telecoms people in the other country most associated in the popular imagination with conflict and a perilous security situation - Iraq. Today it looks as though that is set to change.
I recently asked my colleague Emily Cottam to assist me with gathering CxO-level speakers from a list of operators and countries that have traditionally been under-represented at our annual GSM>3G Middle East conference in Dubai (this year 15-16 December). Emily today received the welcome news that two of the mobile operators in Iraq have confirmed their participation. So, in December we be joined by Dr. Diar Ahmad, CEO of Asiacell and Dr. Hameed Akrawi, Deputy CEO of Korek Telecom. We are encouraging both to focus their presentations on the matter of rapidly expanding network reach and service availability in a cost-effective manner.
Both of these companies started their operations in Iraqi Kurdistan. Asiacell is the older business, first established in 1999 by Iraqi businessman Mr. Faruk Mustafa Rasool. Initially, network coverage was primarily around the Kurdistani city of Sulaimaniya. Wataniya Telecom(40%) and the United Gulf Bank (9%) have since become shareholders. Since October 7, 2003, the Iraqi Ministry of Telecommunications has allowed Asiacell to operate across Northern Iraq and expand into the rest of the country.
Korek Telecom, meanwhile, has continued to confine its operations to its home territory of Kurdistan. However, this looks set to change. Korek now has a national license but a network still limited to Iraqi Kurdistan. We understand that to maximise the value of the licence, Korek Telecom will need to expand to national coverage, maybe as part of a JV withEtisalat, which would give Korek access to the UAE incumbent's resources and international operating expertise to roll out a countrywide network that could compete with Zain and Asiacell. Given that both Korek Telecom and Etisalat will both be present at our conference in December, we get some clarity on that then if not before.
14 Aug 2008
Vendors and operators show one-size does not fit all across the Middle East
It is always gratifying when a sponsor's thoughts about selecting a value-adding topic are not too far from my own. In this case, we wanted to urge our customer to talk in quite broad terms about the range of competing and complementary broadband wireless access technologies being evaluated by mobile, fixed and integrated operators in the region. I felt this was important for a number of reasons. Firstly, we are working hard to broaden the focus of the conference well beyond issues concerning either pure-play mobility businesses or the mobile-specific business units of carriers with both cellular and wireline assets. I am confident we will be successful, so I was keen for our customer to take advantage of speaking in a plenary sessions, when the themes addressed need to be broader than the issues tackled in technology-specific breakouts. Secondly, I felt that a more holistic look at all forms of broadband access made sense in the light of what I was told by a colleague who represented me a few weeks ago in face-to-face meetings with a number of operators in the Middle East.
Aaron Boasman, who works in our Networks & Infrastructure team, came back from a quick tour of the region armed with interesting insights. He was told by the GM of Corporate Affairs at one country's incumbent operator told Aaron that the company was more bullish about the prospects for fixed broadband access than the mobile version on the grounds of the robustness of the service. Certainly at the time of that meeting, the company had not deployed WiMAX, unlike its principal competitor in the mobile space. On another leg of the journey, Aaron was told by one operator that WiMAX deployment has been signidficantly delayed mainly as a result of the country's unsatisfactory regulatory regime. In that particular meeting, HSPA was given a very favourable review due to the country's poor quality copper network and very under-developed FTTx.
These snippets confirmed for me that when telecoms industry watchers attempt to speak in broad terms about trends in a given world region, they need to be mindful that these regions are not always neatly homogenous. A look at Zain, whose footprint extends across and beyond the Middle East, support this view.
Matthew Reed, writing for our fortnightly Middle East & Africa Wireless Analyst research service this month flagged up Zain's imminent market entry in Saudi Arabia. Matthew writes that this new market's huge potential for high-speed Internet-access services is sparking interest in the group's wider wireless broadband strategy. The MEAWA story reports that Zain has had Nokia-Siemens Networks and Motorola deploy HSPA in key cities in anticipation of high demand for beoadband services with mobility, the pent up appetite for which has possibly been frustrated by slow DSL rollout by incumbent STC.
The MEAWA story goes on to note that Zain has embarked on a number of different technology paths across its footprint. For example, in Kuwait, Zain's original 'home market', the operator has launched a 7.2Mbps HSPA network that enables video calling, streaming TV and sports footage and movie-clip downloads. Customers there use a Huawei HSDPA dongle. This seems to work well in tiny Kuwait, which accounts for only 3% of the group's subscription count but one-fifth of its revenues.
MEAWA notes that in Suadan, Zain has launched a 3.5G network in the capital capital, Khartoum, and runs both HSDPA and WiMAX networks in the tiny Gulf state of Bahrain.
In the longer term, writes Reed, Zain plans to deploy wireless-broadband services in many more countries, and is looking out for WiMAX licenses in several African countries.
It is proving very enjoyable to navigate my way around these varied market. I am confident that those of you who join us in Dubai in December will see the diversity of market conditions and operators' technology choices fully reflected in a compelling conference agenda.