EurasiaCom 2013: it's all about the customer in Eurasia's changing digital market
------------------------------------------------------------------------After two days of engaging discussions and networking, the 9th annual EurasiaCom conference and exhibition closed today in Istanbul.
The conference included presentations and panel discussions with over 40 senior representatives of the region's most dynamic telecommunications and digital service providers: operators (Vimpalcom, Turkcell, TeliaSonera, MTS, Megafon, Azerfon, Virgin Mobile, Bakcel and more), OTT providers (Google, Mynet), regulators (Bulgaria, Bosnia Herzegovnia), handset specialists (Yota Devices, KVK), app developers (Fugo, Baba Girisim) and more.
The overall message of the debates was that telecom operators need to change their business models to adapt to a new digital environment where customers have different requirements. Telcos are still concerned about the threat posed by OTT players to their revenues but they are now open to partnering with them in order to answer their customers' needs.
New revenue opportunities are emerging that will hopefully compensate the lack of revenues from data. However the companies who will be most successful will be those who understand their customers best and can move rapidly to meet their needs.
The EurasiaCom programme included new sessions in addition to the traditional keynotes on strategic business and network issues, which reflected the new important topics in the digital market: customer experience management, handset and devices, M2M, applications.
We look forward to seeing you next year at EurasiaCom 2014.
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What are your thoughts on this year's EurasiaCom?
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Tweet about your experience using #EurasiaCom @allaboutcom on twitter!
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What our attendees said about this year's show:
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"It was an excellent event with a lot of speakers and useful content. I think it is one of the top Informa conferences. If you want to participate in some of Informa's conferences, absolutely put Eurasia Com in your preference list."
M. Hossein Taheri, Senior Analyst, Teyf, Iran
“Two amazing days to meet top class decision making operators from Europe and Asia”.
Sorin Balasoiu, Account Director, Ascom, Romania
“Eurasia Com has been a great opportunity to meet and network with mobile network operators and other organisations in the telecom industry from different countries in the region such as Turkey obviously, Russia, Albania, Kazakhstan, Ukraine, Yemen, Bangladesh, Iran etc. Looking forward to generating some business growth from these leads.”
Ivy Mumo, ComzAfrica, Business Development, Kenya
“Excellent organisation and high quality of delegates. Very timely and interesting discussion themes, engaging speakers and panellists, true representation of the Eurasian region.”
Jaques Couvaz, Senior Lecturer, Billent University, Turkey
“I can easily say that the whole event was very useful for me to get in contact with the right people and companies.”
Erkan Keskin, Data Account Manager, Turkcell Superonline, Turkey.
“Nice presentations, special perspectives shared on Customer Experience Management. Eurasia Com brings lots of discussions and ideas. Looking forward to join next year.”
Nevila Bejleri, Customer Experience department Manager, Albtelecom and Eagle Mobile, Albania
“Good event, lots of live presentations and cases. Would be glad to do this again!"
Sergey Radchenko, Development Division Director, Megafon, Russia
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Thank you to all the Sponsors of EurasiaCom 2013
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Comza * Mahindra Comviva * CommScope * Cambium Networks * Intersec * Vidiator
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See You Next Year!
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To get involved early for the 2014 show,
please visit our website: www.comworldseries.com/eurasia
EurasiaCom 2014
25-26 March 2014
SwissĂ´tel The Bosphorus,
Istanbul, Turkey