The last event of the year, the Middle East Telco World Summit in Dubai, closed earlier this week and us in the UK can all concentrate on the next big event on the calendar: the winter holiday!
I have to say that a trip to Dubai in one of our team’s most exciting events was a great way of finishing the year. 2,000 attendees from over 80 countries attended the 2 days, and discussed the key strategies for the region’s operators who are expanding their businesses, either by deploying new technologies and services in their home markets, or by expanding to new regions. Indeed, the major theme of the two days was how to balance domestic and international expansion strategies. The second day saw the introduction of a focus on the Saudi Arabian telecoms market, opened by the COOs of Mobily and Zain KSA. The operators highlighted the need for a focus on customer experience and enhanced customer relationship management, and the great opportunities available for increasing ARPUs based on the high proportion of young people in KSA and the very low broadband penetration rates.
We are now focusing on our events for the first half of 2010: EurasiaCom in Istanbul in March, East Africa Com in Nairobi in April, Saudi Com in Bahrain in May and West & Central Africa Com in Dakar in June. The brochures for the first two events will be available soon, and we are currently inviting speakers for the last two, so don’t hesitate to get in touch!