Showing posts with label Nawras. Show all posts
Showing posts with label Nawras. Show all posts

20 Jan 2009

Informa bullish on mobile data during the economic downturn

During my time with Informa Telecoms & Media I have not had the opportunity to consult with Mark Newman, our Chief Research Officer, anything like a regularly as I would have liked. The last time I had cause to do so was in the lead-in to December's GSM>3G Middle East conference in Dubai, at which Mark was in the Chair, sharing the stage with heavy-hitters from the likes of Etisalat, Zain, Turkcell and Nawras. At that event, all of these companies made very positive noises about mobile data services in the context of the markets which they serve.

Yesterday, in Informa's telecoms.com blog, Mark reported a general feeling of optimism around mobile data worldwide. Mark began by noting the "widely held view that the mobile content sector is failing to live up to expectations, 3G has disappointed and mobile operators have thrown away an opportunity to develop a revenue stream that could ultimately surpass the voice business."

Mark feels that "if 2008 is remembered for one thing, it should be for being the year that this notion was dispelled. Until last year, the non-voice business was dominated by SMS. For a typical European operator, SMS accounted for up to 80% of non-voice revenues in previous years. But this figure has started to fall sharply. Operators such as Vodafone are seeing non-SMS services generating up to half of non-voice revenues. Investment in 3G - or 3.5G - is now generating payback."

While pointing out the erroneous nature of the idea that North America is a laggard in terms of mobile data adoption, Mark notes that Japan and South Korea continue to be the real hotbeds of enthusiasm for data services. This has been a well-worn truism for as long as I've been attending conferences and workshops themed around boosting the acceptance and profitability of mobile content, data and value-added services. I recall being asked to take over the running of a London conference about five years ago and hearing all kinds of actors in the mobile VAS value chain complaining about revenue sharing arrangements with operators and MNOs' 'walled garden' approaches. The participants were at least 90% European and content providers and aggregators were much better represented than network operators. Everyone seemed to be casting envious glances at their Japanese and Korean counterparts, speaking warmly about how the likes of NTT DoCoMo were enabling the growth of a healthy mobile content ecosystem.

Only last week, when I was asked to make a presentation on mobile social networking at the most recent Mobile Monday Istanbul meeting, I found myself referring constantly to the greater success of some of these services in the Far East. Quoting from an Informa Telecoms & Media report, I told the Turkish audience that according to a Sydney Morning Herald article published in December 2007, half of Japan’s top 10 works of fiction are now written on mobile handsets. These works, called keitai shousetsu’, each sells an average of 400,000 copies and are written entirely on cell phones complete with emoticons and common SMS abbreviations.

Today, according to Mark Newman, the ratio of prepaid subscribers to postpaid goes a long way toward accounting for the differences among markets in mobile content adoption and usage. Postpaid subscriptions account for 99% of all subs in South Korea, 94% in Japan and 90% in the US. Mark points out that these are the countries with the highest mobile data ARPUs.

Overall, Mark feels that even if the most pessimistic scenarios for the economic downturn come to pass, it seems unlikely that the mobile content sector will stop growing. Mark points out that 2008 saw a switch to flat-rate and mobile Internet models and believes that 2009 will see this trend continue and will see the arrival of more-affordable mobile Internet devices. For Mark "the bigger uncertainty is whether mobile operators will accept a role as dumb pipes rather than continuing to invest in their own services and smart-pipe strategies. "

Today I should complete handing over my notes to colleagues who will be developing our annual Russia & CIS Com conference, set to take place in Moscow in early June. With the Russian MNOs having now deployed 3G networks in most major cities, our research respondents have expressed the desire to use the event to debate how best to accelerate the process of getting a return on these investments by encouraging customers to accept mobile data and content services.

25 Dec 2008

Impressions of day one of our GSM>3G Middle East event

Writing a blog entry on Christmas morning? A sure sign of a workaholic? Maybe for some. In my case, it's more to do with seeking some relief from watching my 3-year old son's Mr Men DVD for what seems like the zillionth time. Having risen at just before 5 a.m., the young man concerned has insisted on yet another run through every single episode of the classic kids' cartoon. I am not allowed to leave the room, it seems, so I might as well apply the brain to something other than the antics of Mr. Grumpy, Mr Bump et al.

This is, therefore an opportunity to share some of what happened at this year's GSM>3G Middle East conference and exhibition in Dubai, which kept my team and I busy on 15-16 December. I have time now to reflect on the event's first day - and will go over the second day's discussions once the seasonal round of visits to family and friends is over for another year.

The conference element of the event was opened by the Plenary Session Chairman, our very own Mark Newman, who spoke about how the Middle East's telecoms sector is booming, with mobile penetration set to grow by nearly 20 per cent to 77 per cent over the next 5 years. This bullish mood was echoed by the UAE's largest telco (and official endorser/sponsor of our event) Etisalat, whose Chief Corporate Affairs Officer Nasser Bin Obood used the Keynote Address to flag up the company's expansion plans. While I was on a short sunshine break immediately after the Dubai show, I got word of the next plank of this expansion strategy. Global Mobile Daily this week told me that Etisalat has submitted the highest bid for Iran's third mobile license, as part of a consortium that includes Iran-based Tamin Telecom.

According to Etisalat, the Iranian Communications Regulatory Authority has placed the operator "first among others in terms of financial offer." Etisalat added that the winner will be announced after official approval is granted. In a statement, Etisalat said it expects Iran's mobile market to have "a very promising future," because of the low penetration in the country, which has a population of 73 million.

Iran first began moves to launch its third GSM-license tender in August. However, the tender has remained overshadowed by legal wrangles after Turkey's Turkcell initiated proceedings in the International Court for Arbitration over its failed attempts to launch a network in Iran.
Foreign players known to be interested in entering the Iranian market include Russia's three major mobile players: MTS, VimpelCom, and MegaFon. Regarding the latter, I can personally testify to the Russian cellco not being coy about its interest in the Iranian licence. Back in June, I welcomed MegaFon's Deputy CEO Sergei Soldatenkov to our annual Russia/CIS event in Moscow, at which he was one of the key speakers. Later at the same event, Mr Soldatenkov was among the most notable people firing questions to a speaker from an Iranian delegation, which was on hand to raise the visibility of this and other investment opportunities in their country's telecoms sector. I am looking forward to another opportunity to meet Mr Soldatenkov in Istanbul. On March 31, he will be among the leading speakers at our Eurasia Com event, the Com World Series gathering of telecoms execs who have an interest in the markets of Central Asia, the Caucasus region and the conference's host country itself. Soldatenkov heads up the company which manages MegaFon's international subsidiaries, so he was a great choice to represent the company at an event whose audience will be drawn from the markets into which Russian cellcos first expanded their footprints. While I was out of the country, I learned that the Eurasia Com Plenary Session roundtable discussion, in which Mr Soldatenkov will be taking part, has a further confirmed participant. Joining the discussion will be a genuine mobile sector pioneer, Sir Julian Horn-Smith, who retired as Deputy Chief Executive of Vodafone Group plc in August 2006, having served with Vodafone since 1984 and for a decade as a board director, latterly from 2001-05 as Chief Operating Officer. One of Sir Julian's current roles is serving as an Advisory Board member for Altimo, the Russian investment group whose assets include stakes in Vimpelcom, MegaFon, Kyivstar (Ukraine) and Turkcell.

Another Keynote Session speaker in Dubai this month was Ross Cormack, CEO of Omani MNO Nawras, who spoke about how his company has benefited from being first to market with 3.5G services: "We had to make sure we had customers that wanted the service and services that they would want. So we listened to customers and responded to customers. The result has been pleasing growth and it's not as though we're going up against an unpopular competitor."

What was evident from the first day's discussions is that mobile broadband in the Middle East is heavily tipped to grow as strongly as in Europe. During the lead in to the event, I had the pleasure of exchanging correspondence with Dr. Slim Saidi of Zain's new KSA operation. Slim was instrumental in setting up the Zain Saudi Arabia CEO as a day two speaker and stood in for Dr. Marwan for a day one roundtable discussion, during which he indicated that there is significant potential for mobile broadband and that it is now just a matter of reaching those subscribers and providing access.

This rallying call was picked up by Farid Lekhal, Chief Commercial Officer of Vodafone Partner Markets, who said the way forward is to exploit the potential of the latest internet-capable devices and champion the accessibility of on-portal and third party services.

Vodafone has had the opportunity to learn from the mistakes made in its partner markets, leading the operator to conclude that third party applications do not cannibalise traffic on the network. "On the contrary, they expand it, and there is still room for operators to have portals," he said.

Tayfun Cataltepe, Chief Corporate Strategy Officer at Turkcell, shared the other operators' enthusiasm for internet mobility, declaring that, "Mobile broadband doesn't mean you have to be a dumb pipe."

"Mobile broadband is the future of telecoms on the whole, and the term 'broadband' will even fall out of usage as all connectivity will become 'broad'," he said. Cataltepe revealed that the Turkish cellco will launch 3G services in June 2009, and hinted that it would enable third parties to provided services on the network as a core part of its strategy. "The classical VAS (value added service) model is based on revenue sharing," said Cataltepe. "Those with the most creative services will make the most money, so operators will need to seek a revenue sharing agreement," he said.

Zain's Saidi agreed: "Access is a commodity now, so people are willing to pay for services they use. When the customers demand services it's up to the operators to deliver," he said. Also on the panel was Fouad Brahim Boumakh, president and CEO of Nano-Techpower, a start up which specialises in using nanotechnology to improve the battery performance of wireless devices, who summed up the sentiment over mobile broadband: "The name of the broadband game is any application, anywhere, on any device." Fouad approached me about joining the discussion a couple of weeks ahead of the event, and I was pleased to accept his proposal when I learned that his company is set to roll out nationwide WiMAX-based services in Algeria. I felt that adding this kind of new entrant to the discussion would usefully broaden the perspectives represented on the panel.

Later the same day, I enjoyed personally moderating one of the conference breakout sessions, whose broad theme was around how operators will need to refine further their marketing and product strategies as their markets become yet more competitive. It was a pleasure to introduce the various speakers, to chip in with questions where I could and to encourage audience members to do likewise. I am very keen for guests at our events to maximise the opportunity to engage with the speakers we assemble for them. I hope I was able to achieve this to a useful degree. Also, sitting up on stage in front of a large audience is actually easier than the many, many tasks executed by my Informa TM colleagues on-site at the event, all working hard to make sure delegates' time with us is maximally enjoyable and productive. At an event of this scale, the guys and girls of the Com World Series team really do perform brilliantly and I'd like to thank them all here for their good humour, good fellowship and hard graft.

Among the speakers I was personally able to introduce was someone with whom I've maintained an on-and-off correspondence for at least a couple of years. It was therefore a particular pleasure finally to meet Tushar Maheshwari in the flesh. Tushar is now Chief Commercial Officer of Warid Telecom Uganda, who picked up a gong at our recent Africa Com Awards in Cape Town. Tushar took questions after his speech and then dashed off to another awards ceremony elsewhere in Dubai to collect yet another prize on behalf of his company. As these accolades clearly demonstrate, and as his presentation made clear, Warid have had an impressive first year in Uganda. Tushar is clearly a man unafraid of a challenge. When I first connected with him, he was in the CCO role at Afghan Wireless, a competitor in a uniquely challenging market.

Across the two days in Dubai, aorund 2,000 people from operators, service providers, vendors, regulators and the media gathered at GSM>3G Middle East, which we subtitled Towards a Broadband World in order to make it clear that in the context of many forms of convergence (fixed-mobile, telco-media, telco-IT etc.) we feel it's high time to widen the audience beyond the cellular sector players who have supported the event for a decade-and-a-half.

3 Sept 2008

Nawras CEO joins GSM>3G Middle East speaker panel

I was delighted to hear from Omani MNO Nawras this morning, confirming the participation of CEO Ross Cormack on the panel of speakers at our GSM>3G Middle East TOWARDS A BROADBAND WORLD event in Dubai this December. Ross has been a loyal and enthusiastic supporter of the conference and it will be a pleasure to welcome him and his colleagues once again.

Since Ross participated at the 2007 version of the event, Nawras have gone first-to-market with 3.5G services in Oman. Nawras competes in the cellular space with the mobile business unit of incumbent carrier Omantel. Oman Mobile has yet to deploy a 3G network, but in February this year it was reported that Huawei had undercut Ericsson and Nokia Siemens networks to win the Oman Mobile contract for the building out UMTS coverage. I notice that this report describes Oman Mobile as "one of the few cellcos in the Middle East yet to build a 3G network'. I beg to differ. Referring to the invaluable World Cellular Information Service from Informa Telecoms & Media, I can see that 3G networks are as yet absent in all of Iran, Iraq, Jordan, Kuwait, Lebanon, Syria and Yemen. We expect all of these countries to be well represented at our December conference, as well as good-sized contingents from South Asian, North African and West African markets where mobile carriers are associated with Middle Eastern shareholders/owners. So I have proposed that Ross Cormack speak on the theme of gaining competitive advantage through the first-to-market deployment of a 3G network. That ought to be useful for delegates from those countries.

I am also mindful of the fact that the Omani market has recently opened up to MVNOs and mobile resellers, so a possible alternative presentation topic for Ross would be to look at how far market liberalisation and the emergence of this kind of new entrant compels established players to sharpen their focus on understanding and maximising customer value.

Two of the MVNOs concerned, FRiENDi mobile and Majan Telecom are already confirmed participants at our conference. The former will be represented by Fayez Husseini (SVP, Business Development), the latter by the company CEO Niklas Nielsen. So we are well on the way to having the Omani telecoms sector very well represented at the conference.