Telecom Leaders to Meet and Set Strategies for Evolving Networks and Services in Dakar Tomorrow

Tomorrow, over 600 telecom leaders from across West & Central Africa will gather in Dakar at West & Central Africa Com conference.  Their agenda for the 2 days is to establish strategies, set best practice benchmarks and find innovative ways of evolving networks and services to capture growth potential in the fiercely competitive West & Central African market.

The West & Central African telecoms sector has entered a new phase in its evolution.  Thanks to improved connectivity, operators are looking more seriously into upgrading their networks to launch new value added services.  New entrants to the market have made for a more crowded arena, as operators compete fiercely to offer new services that will secure them more market share.

The challenge for Operators, lies in determining what to invest in and understanding the market well enough to deliver new services that the consumer will buy into.  It is for this purpose that 600 telecom leaders will meet tomorrow at West & Central Africa Com conference, 15-16 June.  Representatives will include mobile, fixed, satellite and WiMAX operators, ISPs, regulators, ministers, solutions and technology providers, investors and consultants to ensure a truly 360 degree perspective of the market.  Attendees will pool their different perspectives, ideas and experiences to set strategies around Operator Strategies, Networks and Infrastructure, Value Added Services, Leadership Innovation, Rural Telecoms and more. 

The 2 days of discussions will be led by a panel of 40+ speakers representing leaders of the region’s most dynamic operators, from pan-regional investors (Orange represented by Vice President Bernard Ghillebaert, MTN with Vice President of West & Central Africa Ahmad Farroukh, Airtel Africa with Director for Francophone Markets Tiemoko Coulibaly, and Expresso Telecom with Commercial Director Saiful Alam), incumbent operators (Sonatel with Marketing Director Thérèse Tounkara, Sotelgui with Director of Studies and Development Mohamed Sylla), alternative service providers and more. The conference will be officially opened by the Senegalese Minister for Telecommunications and ITC and spokesperson for the government, Moustapha Guirassy.

www.comworldseries.com/wcafrica

Regional Telecom Leaders Prepare to Set Strategies for Capitalising on New Networks and Services at East Africa Com Conference in Nairobi Tomorrow

Tomorrow, over 650 telecom leaders from across East Africa will gather in Nairobi at East Africa Com conference (www.comworldseries.com/eafrica).  Their agenda for the 2 days is to establish strategies, set best practice benchmarks and find innovative ways of capitalising on the new networks and services in the fiercely competitive East African market.

Subscription growth remains high in East Africa, but this is not driven by an increase in customers, rather multiple SIM usage as a result of fierce price wars amongst the operators.  This has had a negative impact on ARPU which has declined to reach just US$7.13.  New players, the imminent introduction of mobile number portability and improved connectivity has forced operators to look beyond price as a winning competitive tool. 

New opportunities for operators now lie in the provision of value added services and mobile broadband but services are still evolving and an optimum business model is still to be established.  It is for this purpose that 650 telecom leaders will meet tomorrow at East Africa Com conference, 5-6 April.  Representatives will include mobile, fixed, satellite and WiMAX operators, ISPs, MVNOs, regulators, ministers, solutions and technology providers, investors and consultants to ensure a truly 360 degree perspective of the market.  Attendees will pool their different perspectives, ideas and experiences to set strategies around convergence, broadband, LTE, value added services, telecoms Fraud and connecting rural areas. 

The 2 days of discussions will be led by a panel of 45+ speakers representing leaders of the region’s most dynamic operators, from pan-regional investors (Pan-regional players Orange France-Telecom and Airtel Africa, represented by Vice President Michel Barré and Group Director of Networks Bayan Moadjem respectively), incumbent operators (such as Telkom Kenya and their CEO Mikhail Ghossein), competitive mobile operators (with CxOs from Safaricom, Vivacell Southern Sudan, Zantel Tanzania, Airtel Kenya, amongst others), the self proclaimed original triple play provider in Africa, Wananchi (represented by Group CEO Richard Bell, and Kenya’s Country Manager Peter Reinartz), alternative service providers (Jamii Telecom, Roke Telkom Uganda) and more.

For more information on East Africa Com and to attend please visit www.comworldseries.com/eafrica

Airtel Africa & East African Operators Ensure against Fraud and Revenue Loss in Telecoms Business

Risk of fraud & revenue loss in telecoms continues to be a major priority for big businesses in East Africa.  Whilst the region’s telecommunications industry has seen a quantum leap in the past decade – with markets like Kenya, Tanzania and Uganda being some of the most competitive & lucrative in the whole continent – there remains this shadowy side of telecoms in Africa. 

Operators often compete at a cut-throat level when it comes to pricing, OPEX, CAPEX, distribution models, etc.  But service providers like Airtel realise that there is money to be saved by committing to fraud and risk avoidance as well.

In Nairobi on the 6^th April, the Kenyatta International Conference Centre will provide a hub and platform for learning, debating and networking around this important issue of Fraud.  In particular, 2 exclusive Master Classes will take place.  The first to be run by Airtel Africa’s Group Revenue Assurance & Fraud Manager, Hawas Garba Matta.  The second by an international expert – Patrick Gitau of Globacom Nigeria.  The whole session will be opened and chaired by Ade Banjoko, Chair of the GSM Africa Fraud Forum.

Topics and discussions in these classes will include:

• effectively integrating risk, fraud & revenue assurance into your corporate strategy
• telecoms enterprise risk management
• optimizing end-to-end fraud & revenue assurance strategies
• implementing risk based fraud & revenue assurance framework with essential “from the top policy”
• bridging the GAPs by assessing & monitoring product life-cycle processes to identify the sources of fraud & revenue loss
• focus on optimised fraud detection through real-time capabilities
• how to tackle telecom fraud typologies in East Africa - bad debt management, process flows and inefficiencies, and capacity deficiencies problems in your network
• how to get value from RAMS and FMS
• vendor valuation criteria and considerations, and working closely with suppliers to minimise revenue leakages

“The market has responded very positively to this brand new feature to East Africa Com conference and exhibition,” says Emily Cottam, Senior Conference Producer, East Africa Com “Fraud is a topic that East African operators can’t afford to overlook if they are to remain profitable in this increasingly competitive market.  These master classes are a one-stop-shop for operators looking to understand and implement effective fraud prevention strategies.”

What’s more, these master classes form just one segment of the East Africa Com 2011 conference & exhibition, now in its 7^th year.

For more information about East Africa Com, and the Fraud & Revenue Assurance master classes visit www.comworldseries.com/eafrica or contact Emily Cottam on emily.cottam@informa.com or call on +44 (0)207 017 5610

East African Operator CxOs Plan to Meet in Nairobi to Discuss Strategies for Healthy Competition in the Region

The East African telecoms markets, and in particular the Kenyan & Ugandan markets, have seen stiff competition – especially around price.  With ARPU decreasing to just US$7.13, operators are left wondering how they can improve their bottom line, despite having to diminish their prime source of income from customers. 

In response to this, convergence, broadband and value added services are becoming an increasing part of operator strategies, with Informa Telecoms & Media reporting that mobile broadband subscriptions in East Africa grew by 105% in 2010 to reach 690,707.  A mix of technologies are being deployed to offer these broadband services as  mobile, satellite and fixed-line operators and ISPs compete with bundle prepaid options.

With this array of challenges and growth opportunities, East Africa Com is the perfect forum for operators needing to get together, discuss, and learn.  15 CxOs from East African operators have so far confirmed their participation at East Africa Com – the region’s leading executive-level telecoms conference & exhibition – which will take place in the Kenyatta International Conference Centre, Nairobi, on the 5^th and 6^th April www.comworldseries.com/eafrica

These Operator CxO speakers include; Richard Bell, Group CEO, Wananchi Group; Atul Chaturvedi, CEO, Yu Kenya; Bhaskar Chakraborty, Chief Supply Chain Officer, Airtel Africa; Mickael Ghossein, CEO, Orange Telkom Kenya; Michel Barré, VP East Africa & Islands Region, Orange France-Telecom Group; John Barorot, CTO, Safaricom; Peter Arina, CCO, Safaricom; Norman Moyo, CEO, Zantel Tanzania; Peter Reinartz, CEO, Zuku Kenya; Julius Kinyua, CEO, Flashcom, Kenya; Khalil Nassar, CTIO, Vivacell, Southern Sudan; James Byraruhanga, CTO, Roke Telkom, Uganda, amongst others.

They will offer expert observations and best practice advice on issues like: mergers and acquisitions in the region; Airtel Africa’s arrival; competing in the converging East African arena; connecting East Africa - strategies to leverage greater network capacity & drive access to communications; network evolution & the leap to LTE; VAS - delivering real value to customers; operator competitive strategies - ensure prime positioning to thrive in East African markets; strategies for a fair playing field & customer centricity; intelligent and cost-effective extension of networks for rural access to communications; rural telecoms - reaching out with services for new growth; and how to defeat telecoms fraud to discover lost revenue.

East Africa Com is the only annual event dedicated to the communications industry of East Africa where 850 operators (fixed, mobile, wireless), ISPs, regulators, investors and vendors from the region gather to debate the opportunities and challenges facing their markets. The conference will be co-located with an exhibition that showcases the latest innovations from over 30 telecoms companies in East Africa and across the globe. Find out more online: www.comworldseries.com/eafrica